• 12 Street, Los Angeles, CA, 94101
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Frequently Asked Questions

What is evolve360?

evolve360 is a new concept in car selling and buying where direct owners trade directly with one another without going through dealers, so that sellers can sell at a higher price and buyers can buy at a lower price. Offering transparency to both direct sellers and buyers with a flat low fixed fee model, sellers and buyers are encouraged to meet up to trade their cars face to face, supported by the professional services of evolve360. This is an industry first, where dealers have traditionally shied away from letting buyers meet sellers due to the imbalance of their buy-in cost and selling price.

For Sellers

Is evolve360 buying my car from me?

evolve360’s business model is not to buy your car from you. What we do is to facilitate the sale of your car to a direct buyer at a Median Price so that you can sell at a higher price than if you were to sell to a dealer. However, should the need arises, we can also offer you an immediate take-in price from the onset if you prefer. And in the unlikely event that your car is not successfully sold, we can assist to take in your car based on the immediate take-in price given from the onset.

What is the Median Price?

The Median Price is a sweet spot where your car price is higher than what dealers are offering, and lower than what dealers are listing to sell. This ensures that these prices are always relevant, and driven by real market forces by direct sellers and buyers, and not artificially manipulated by dealers out to make a profit. Buyers and sellers are thus able to save and get real value for their money. evolve360’s team has more than 50 years of combined experience in car trading. Drawing on current industry pricing data and transactional trends, our team will be able to advice you on the optimum selling price for your car, which will be generally higher than what dealers will offer you.

Is my immediate take-in price from the onset guaranteed?

When you first bring your car to us, we will be able to offer you an immediate take-in price which will be valid for 28 days. We will then advise you on the median listing price which will be used on our portal. In the event that your car is not sold after 28 days, we will honour our guaranteed take-in price offered to you from the onset.

Are there any fees when I sell my car with evolve360?

There is only a fixed and flat Sellers Service Fee of only SGD500 (Standard government taxes apply where applicable) regardless of the value of your car. From time to time, we may have special promotions to encourage take-up rates. In the event, that evolve360 assists to take in your car based on the immediate take-in price offered from the onset, this Seller’s Service Fee is not applicable.

What can I expect with this Seller’s Service Fee?

o Listing and marketing services
o Professional service and advice on Median Price
o Sales enquiries handling and management
o Professional assistance for paperwork, loans, insurance and trade ins
o Guarantee of car take-in at a price agreed from the onset
o Listing on SGCarmart

Is my car only promoted on evolve360 website?

Besides being listed on evolve360 website, you will be pleased to know that your car will also be promoted on our evolve360 Facebook portal as well as at SGCarmart.

Why is your fee flat and fixed? How do you keep it low?

evolve360 believes that the time has come for a revival in the car industry. The days of the high dealership mark ups are over along with the lack of transparency in car wheeling and dealing. With the current economic climate riding on a highly competitive industry, the way to move forward is to price our services low, and providing quality services. Hence our fees are fixed with no variation and deliberately kept low so that every seller and buyer can enjoy this service. As we are not a dealer, our cost structure is also lower without the associated costs of a dealership, eg showrooms rental, high commissions to salesman, etc. therefore we can offer best possible value for both the seller and the buyer.

How do I get a quick estimate on the selling price for my car?

Simply fill in the contact form, with the required key information, and our friendly car facilitators will be in touch with you shortly. You will also be invited you to bring your car down for visual inspections and preparations for listing including photo taking.

What do I do if I still have an outstanding loan with my bank/financial institution?

No problem at all! We can assist in finding out the exact outstanding amount with the bank/financial institution, and when the car is sold, we will return the remaining sum to you after offsetting the outstanding amount to the bank/financial institution. If you have an existing loan that requires our assistance to settle, there will be a full settlement fee of $100 or 0.5% of the full settlement figure quoted by the finance company whichever is higher. This fee will be waived if the buyer for your car is taking a loan of $20,000 and above.

How long will it take to sell my car?

As all our cars listed on evolve360 cars will be priced at a median range, depending on the demand and condition of the car, we generally expect your car to sell within 28 days.

When can I get paid after selling my car?

You get paid within 5 working days of payment from a buyer. The 5 working days is to ensure that all payments have been processed and that the buyer is happy with their purchase.

Do I still get to drive my car when my car is listed on evolve360?

Yes, the beauty of this platform is that you still get to use your car, while we list it and help in the meantime. You will only need to drive your car in at a mutually convenient time and day when a buyer expresses interest in buying your car.

Is evolve360 insured?

evolve360 has industry-leading insurance that protects your car while we have it. From pickup to sale, evolve360's comprehensive commercial insurance policy will provide both property and liability coverage for your vehicle.

Who pays for the damage to my car during a test drive?

In the case of damage caused by an accident during a test drive, evolve360 will file a claim with the buyer’s insurance and process all paperwork and repairs.

For Buyers

Does evolve360 own the car I am buying?

No. evolve360 is only a listing platform facilitating used car transactions between direct sellers and buyers. Buyers are still buying directly from the owner. During viewing and test drive, you will have the opportunity to meet the direct owner of the car and ask for more information about your car’s maintenance records.

How do I know I’m getting a fair price?

evolve360 will use its market knowledge to educate sellers on the Median Price for their cars to sell; where this price will always be higher than what dealers are offering, and lower than what dealers are listing. This ensures that these prices are always relevant, and driven by real market forces by direct sellers and buyers, and not artificially manipulated by dealers out to make a profit. Buyers and sellers are thus able to save and get real value for their money.

Are there any fees when buying a car from evolve360?

Besides the standard fees like transfer fees (payable to the Land Transport Authority), and deposits for the car, the standard Buyer’s Service Fee of SGD200 (Standard government taxes apply where applicable), regardless of the price of the car is waived, if a loan of at least SGD30,000 is taken through evolve360’s panel of appointed financial institution(s). From time to time, we may have special promotions to encourage take-up rates.

What can I expect with this Buyer’s Service Fee?

o Quality cars as vetted by evolve360
o Access to one of the industry’s lowest interest rates for used cars loans
o Professional assistance for paperwork, loans, insurance and trade ins
o Assistance with inspections and warranty applications
o Car grooming upon delivery

Why is your fee flat and fixed? How do you keep it low?

evolve360 believes that the time has come for a revival in the car industry. The days of the high dealership mark ups are over along with the lack of transparency in car wheeling and dealing. With the current economic climate riding on a highly competitive industry, the way to move forward is to price our services low, and providing quality services Hence our fees are fixed with no variation and deliberately kept low so that every seller and buyer can enjoy this service. As we are not a dealer, our cost structure is also lower without the associated costs of a dealership, eg showrooms rental, high commissions to salesman, etc. therefore we can offer best possible value for both the seller and the buyer.

What financing options do I have with evolve360?

evolve360 offers a variety of financing options to suit borrowers of all types of credit. Please feel free to approach our friend Service Facilitators to understand more

Do I have to put a deposit for the car I am keen in?

Yes, as in all sales scenarios, a non-refundable payment of SGD2,000 has to be collected as token of interest and offer will be applied to the purchase of your car while you arrange financing.

What should I do when I see a car that I like from your platform?

You can fill in a simple form to register your interest and the assigned service facilitator will fix an appointment with the seller to bring the car for your viewing and test drive.

How do I know the condition of the car that I like from your platform?

To safeguard your interest, evolve360 highly recommends that buyers send their cars for inspection and the proposed price and purchase agreement be valid when the cars pass their inspections.

Can I buy a warranty on the car to protect myself?

Yes, in fact, all buyers are strongly encouraged to purchase warranties to protect themselves should the unfortunate happen. Please check with our friendly Service Facilitators for more information.

Will I be meeting pushy used car dealers at evolve360?

Your experience with evolve360 will be curated by our Service Facilitators, whose objective is to help you own the car of your dreams through offering professional support and advice. Our Service Facilitators are not incentivised by commissions when a car is sold, after all, the price that you buy at is the price asked for by the direct seller, and we are not paid a commission by the seller.

Can I trade-in my car with evolve360?

Absolutely! We can assist to take in your car when you choose a direct seller’s car on evolve360. Just let us know your requirements and we will be more than glad to help.